As we are in the business of reinventing rental and understand moving can be stressful, we aim to make things as easy as possible for you during your tenancy…. and we’d like to save some trees while we’re at it.
While we respect your privacy and hope you have a quiet and enjoyable tenancy, there may be times you need to get in touch with us and we’ll be here to listen to your needs or concerns, and do our very best to assist you with finding a solution. Smith Collective is like one big happy family and we really do care.
At any time, day or night, you can directly contact your designated Property Manager through our tenant portal below. This is our preferred contact method, so make sure you save this handy little link to your favourites on your laptop and mobile phone.
If you don’t need to speak to your Property Manager and are just after a form, we have included all our general forms below which you can download. We’ve also recommended some handy special services providers for those out of the ordinary jobs!
Download any form you may need like your General Tenancy Agreement, entry/exit reports, bond form, maintenance requests, pet applications, approved tenant applications and much more.
In need of a bond cleaner, carpet cleaner or pest control cleaner? Want to know who we recommend for those special jobs including providers we've partnered with? Here you will find our recommended and preferred suppliers to help with some special jobs you may need done during your tenancy.
In need of some cleaning or appliance hacks? Our cleaning, property management and facilities teams have put together some super useful tips and tricks as let's face it, we know not everyone is a handy-Smith.