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Menu
  • Home
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    • Getting Around
    • Meet Our Team
    • Testimonials
    • Resident Resources
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    • Living Here
    • 1 Bedroom Apartment
    • 2 Bedroom Apartment
    • 3 Bedroom Townhouse
  • What’s On
  • The Village
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Meet Our Team

We're here to help!

Say Hello To Our Team

Our friendly, experienced staff are here to make your life easier. We have a dedicated onsite management team consisting of experienced property managers, your own facilities team, cleaners & security personnel.

We work closely together to make sure your community is kept beautifully clean, safe, and we take care of all that maintenance stuff in your home that you just don’t need to deal with. We’ll let you know when your parcels have arrived and keep you up to date with all the good stuff like restaurant specials, community events and free Yoga classes.

We have a nifty little resident portal called Property Tree where you’ll be in regular communication with your dedicated property manager for anything you need and any questions you have.

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Matt Taplin

Matt Taplin

General Manager

I’m relatively new to Smith Collective and the residential leasing business having come from a long career managing hotels.  I’ve found that the aim is the same for both; if you provide well looked-after surroundings, good value and friendly service then your business will always be in demand. I love seeing the Smith Collective community continuing to grow and how the residents support and help each other out.

“In my spare time I’m a passionate (but not great) golfer and love taking our dog on long walks.”

  • 07 3556 2200
  • GM@smithcollective.com.au
Penny Ford

Penny Ford

Retail & Business Support Manager

I come from a background in hotels, property management and student accommodation. I took a small detour into Allied Health before finding my way to my current role working in retail and business support. I enjoy the diversity and challenge at Smith Collective. Every day is different.

“In my spare time you will find me teaching reformer Pilates at a local Gold Coast Studio, or outdoors keeping busy with my family.”

  • 07 3556 2200
  • penny.ford@ap.jll.com
Bob Menzies

Bob Menzies

Manager - Engineering & Operations Solutions

I have role responsibilities across South East Queensland including Smith Collective where I lead a team of 5 staff including a Maintenance manager, Security and Cleaning staff on a day to day basis.   I am also responsible on site for Risk Management, planned and unplanned maintenance, Project Management, Procurement , Contract management and Finance Management. I enjoy interacting regularly with our community.

“In my spare time I enjoy going to the gym and other fitness related activities.  I currently play cricket and also enjoy watching my adult sons play their sport.”

 

  • 07 3556 2200
  • bob.menzies@ap.jll.com
Tara Thomas

Tara Thomas

Senior Property Manager

I started out my career in tourism and transitioned across to real estate nearly 10 years ago. Smith Collective has been my biggest and most fun endeavour by far. I enjoy being part of an environment that fosters community.

“In my spare time and on the weekends you will find me tending to my vegetable garden.”

  • 07 3556 2200
  • hello@smithcollective.com.au
Alexandra Slingsby

Alexandra Slingsby

Marketing & Community Manager

I am a passionate Marketer having spent most of my career Marketing hotels across Australia & Asia and being part of a fast paced tourism industry. Whilst i’m relatively new, it’s been a refreshing change to be immersed in such a positive and evolving community at Smith Collective and I love that I get to interact with our residents.

“In my spare time you will find me renovating my house and enjoying the outdoors with my family & friends.”

  • 07 3556 2200
  • marketing@smithcollective.com.au
Denise Saba

Denise Saba

Operations Manager

With just over 16 years’ experience in Property Management, I strive to develop myself as an individual in every possible aspect in order to be considered a competitive professional and solid team player. Driven by a strong will and desire to achieve, I set myself challenging expectations and work diligently to meet each and every one of my goals. Main aim is to start everyday with a sense of purpose and finish it with a sense of accomplishment. Being a part of  Smith Collective growth, from where it began, ordinary beginnings to extraordinary developments.

“In my spare time, I like to spend quality time with my little family. Taking portrait photos and enjoying social gatherings with close friends & family”.

  • 07 3556 2200
  • hello@smithcollective.com.au
Natalie Hangan

Natalie Hangan

Receptionist

I moved to the Gold Coast a couple of years ago, and have been working for Smith Collective since. I have worked in administration for 4 years, and my future passion is to develop my knowledge and experience in the real estate industry. I really enjoy assisting people in finding their home here, and seeing our community thrive in both our residential and retail areas.

“In my spare time, you will find me spending time with my family and friends.”

  • 07 3556 2200
  • hello@smithcollective.com.au
Alma Arthur

Alma Arthur

Property Manager

I have been a Property Manager in the Real Estate industry on the Gold Coast for the past 7 years having worked for a variety of agencies. I enjoy bouncing things around with team members in the office, getting to know our Smith Collective residents and love that we have such a cool community vibe. I’m happy to be part of something that is growing really fast here.

“In my spare time you’ll find me racing around to kids sports and just spending quality time with family.”

  • 07 3556 2200
  • hello@smithcollective.com.au
Lisa Lavender

Lisa Lavender

Property Manager

I have been in the Real Estate industry for nearly 10 years mainly on site management roles in small and large complexes. I really enjoy the diversity of working at Smith Collective and no day is the same.

 

  • 07 3556 2200
  • hello@smithcollective.com.au
Sarah Zhang

Sarah Zhang

Property Manager

I have been in the property management field for 5 and half years and I enjoy being part of the property management team at Smith Collective.

” In my spare time you’ll find me enjoying lots of outdoor activities.”

  • 07 3556 2200
  • hello@smithcollective.com.au
Carly Wallace

Carly Wallace

Property Manager

I have been a Property Manager at Smith Collective since January 2018 and prior to this was responsible for managing the accommodation during the Commonwealth Games.

  • 07 3556 2200
  • hello@smithcollective.com.au

What They Say About Us

Testimonials

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Have been a tenant at Smith Collective for over 12 months and have no complaints whatsoever. For such a big area it’s relatively peaceful and have always found the staff to be helpful and friendly.

Brett Wood

Nothing to complain about, everything went smoothly and was enjoyable to stay.

Smith Collective Tenant

A complete village with all amenities eg Woolworths, BWS, hairdresser, restaurants etc. I loved the fact that you can walk everywhere 💋 It’s wheelchair friendly, dog friendly, swimming pools, gyms, walking tracks, close to tram & friendly neighbours. What’s not to love!

Dale Olsson

Beautiful grounds and facilities, my manager Carly has always been helpful and reasonable.

Fleur Smith

Smith collective is a great place to live. Our Property manager Lauren typically replied within a few hours to any queries and maintenance requests were completed within 24 hours. The upkeep of the gardens and public places is amazing (honestly the best I’ve seen anywhere) After 6 months here I have nothing to complain about. If you’re a dog owner and need an affordable pet friendly apartment then you wont find anything better. If you’re considering moving here I can honestly say you won’t regret it. Thanks Smith Collective 🙂

Rickard gardner

Had an absolute pleasant experience renting a place for my daughter attending the Uni. Very considerable management specially during this uncertain COVID spell. Would rent again if needed.

Excellent professional staff to deal with specially Saba, Lauren and Tara to name few 🙂

Awais Shaikh

Loved it! We are only leaving due to moving away from the Gold Coast for work. Otherwise I would have stayed for at least another few years!

Smith Collective Tenant

Tell Me More

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    Contact Us

    For all application enquiries, drop us a note to:

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    Property Management Head Office: 07 3556 2200

    Head Office

    17 Village Boulevard, Southport, QLD, 4215

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    • 07 3556 2200
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      Southport, QLD, 4215
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